Club Planner Club Planner Support

How can I replace an incorrect contract?

This guide will teach you step by step how to delete incorrect contracts, choose or customize the right contract template, and easily have your members sign a new contract digitally.


Step 1 - Delete incorrect contract

  1. Go to “Members” and open the member file.
  2. Navigate to the “Memberships” tab.
  3. In the “Contract” column, click on “PDF.”
  4. Click on Delete contract to delete the incorrectly signed contract.

Step 2 - Select contract template

  1. Go to “Settings” → “Membership.”
  2. Double-click on the membership for which the customer needs to sign a contract.
  3. Go to the Financial tab and scroll all the way down.
  4. Under Contract, select the appropriate contract template.

Step 3 - Customize contract template (optional)

Please note: This is only necessary if you want to change the template. If not, proceed to step 4.

  1. Go to “Settings” → “Members” → “Forms” → “Other.”

     
  2. Click Edit next to the contract template you want to change.
  3. Customize the template and save the changes.

Step 4 - Have a new contract signed

  1. Go to “Members” and open the customer’s member file.
  2. Navigate to the “Memberships” tab.
  3. Select the subscription line for which the contract is to be signed.
  4. Click on “Sign contract” to have the new contract signed.

    For more information about digitally signing contracts, please refer to the manual digital contracts.