In this guide, you'll learn how to sell a new membership to an existing member in Club Planner and process the payment.
Step 1 – View member list
- Go to the member list in Clubplanner.
- Find the existing member to whom you want to sell a membership.
Step 2 – View member profile
- Click on the member in the list.
- The member's profile opens.
Step 3 – Membership sales launch
- In your profile, click the “Sell” button to sell a new membership.
Step 4 – Select membership
- Select the membership you want from the list.
- If a promotion or promo code is linked to the membership, it will appear automatically.
- You can delete the promo code if necessary.
Step 5 – Select payment method
- Select your preferred payment method (e.g., cash, Bancontact, direct debit, etc.).
- You can also split the payment across multiple payment methods.
- If not paid in full → the outstanding balance (“remainder”) remains visible.
- Then click “Pay [amount]”.
Step 6 – Sign the contract (optional)
- If the membership includes a contract, the option to sign it will appear automatically.
- If desired, use e-sign:
- Click on “Sign Online” → the contract will open via the link on your tablet.
- Members can read and sign the contract online.
Step 7 – Finish
- Once payment has been made and any necessary signatures have been provided, the sale is complete.
- The new membership will appear immediately in the member's profile.
💡 Tips
- The promo code appears automatically, but can be removed.
- The outstanding balance will remain visible until it is settled.
- The Tablet e-sign makes it easy to sign contracts digitally.