Club Planner Club Planner Support

How do you send a payment receipt to a member after they purchase a membership?

In this guide, you'll learn how to create a payment receipt for a member who has purchased a membership.


How do I set up a payment method for a membership?

Follow the steps below to generate a payment receipt for a purchased membership and send it to a member.

  1. Go to Members
  2. Open the member profile for the relevant member. 
  3. Navigate to the Memberships tab
  4. Select the subscription line for which you want to generate a payment receipt.
  1. Next, click the three dots next to the membership.
  2. Select Ticket here. 
  1. A PDF file containing the payment receipt will now open.
  2. You can then:
    - forward this document via email
    - or print it if you wish.

How do I create a payment receipt/invoice for multiple subscription lines at once?

  1. Go to Members
  2. Open the member profile for the relevant member. 
  3. Navigate to the Memberships tab. 
  4. Select the subscription lines for which you want to generate a payment receipt or invoice.
  1. Next, click the three dots
  2. Select the Invoice option
  1. Next, check the No VAT number box.
    - This is intended for members who want a payment receipt or invoice without a VAT number.
  2. Then click Save.
  1. You can now:
    - email the invoice to the member
    - or click the icon to view the PDF and print it if desired.