This article explains why the license has expired or is about to expire.
Why has my license expired or is it about to expire?
Option 1: There is an outstanding balance on Club Planner invoices.
Option 2: Our administration missed the payment.
Outstanding invoices
You can check for yourself whether there are any unpaid invoices.
You can do this in the online platform under ‘Settings - General - Billing’.
How can I reactivate the license?
Please contact support. They will be able to tell you the exact reason why the license was not automatically renewed.