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How do I activate the SMS functionality in Club Planner?

This guide explains how to activate SMS functionality in Club Planner.

What do you need to know before activating the SMS functionality in Club Planner?

Club Planner's SMS functionality allows you to easily send messages to your members. Below you can read what you need to know.

  • Connection with Proximus: In order to send text messages, a connection with Proximus must first be activated.

  • Sender number: Text messages are always sent from a random 4-digit number (e.g. 8866).
  • Costs: Each message sent will be charged at €0.10 excluding VAT.
  • Number of characters: An SMS can contain up to 160 characters (letters, numbers, and symbols).
    - When using emojis, this maximum drops to 70 characters per SMS.
    - If you exceed the maximum, the SMS will be split into multiple messages, which will increase the cost.
     

How do you activate the SMS functionality?

Follow these steps to enable SMS functionality.

  1. Go to the settings: navigate to 'Settings' - 'Integrations' - 'Proximus'.
  2. Click 'Activate': your request is automatically sent to our support team and you will immediately see the confirmation 'Request sent'.
  3. We take care of the rest: our support team activates the SMS functionality for you. You no longer need to enter an API key yourself.
  4. Ready to use: as soon as the status shows 'Active', you can start sending messages to your members right away.