This manual explains what to do if you encounter hardware problems. For a proper diagnosis and solution, it is important to know what type of hardware is involved.
1. Problems with a magnetic door lock
For problems with a magnetic door lock, please refer to the article ‘Troubleshooting magnetic door lock’.
Here you will find clear steps for checking and repairing malfunctions.
2. Problems with the sliding doors
For problems with sliding doors, please refer to the article ‘Troubleshooting sliding doors’.
This article covers both mechanical and electronic malfunctions.
3. Problems with the turnstile
For problems with a turnstile, please refer to the article ‘Troubleshooting turnstile’.
Here you can read how to recognize common problems and solve them step by step.
4. Problems with TANKK
For problems with TANKK, please refer to the article ‘Troubleshooting TANKK’.
This article provides instructions for detecting and resolving malfunctions in TANKK.