Club Planner Club Planner Support

Where can you store a customer's personal information?

In these guides, we explain step by step where you can keep track of a member's personal information.


Option 1 - In the memo on the member file

  • Go to the member list in Clubplanner.
  • Click on the member to whom you want to add personal information.
  • Go to the 'Information' tab for the member.
  • Under 'Note', click 'Edit'.
  • You can then add personal information about the member here, such as: an emergency number, etc.
  • Finally, click ‘Update’.

Option 2 - Keeping personal information in the Member File

  • Go to the member list in Clubplanner.
  • Click on the member to whom you want to add personal information.
  • Go to the ‘Member file’ tab for the member.
  • You can then add personal information about the member here, such as: an emergency number, etc.
  • If you do not check ‘Read’, this will appear as a pop-up for this member every time.
  • If you check ‘Check-in’, this will appear when the member checks in, unless ‘Read’ is checked.
  • Finally, click on ‘Save’.