What is Mollie?
Mollie is a European payment provider (PSP): a single online payment platform that lets your club receive and manage payments from your members. Instead of arranging each payment method separately, you connect your Mollie account once and immediately gain access to all common methods.
Mollie was founded in 2004 in Amsterdam and is a regulated payment institution supervised by De Nederlandsche Bank. The platform is EU/EEA-focused: to open an account you need a business registered in Europe. For a Belgian club, Bancontact is especially important, and it is fully supported.
What can Mollie do for my club?
Within Club Planner, Mollie is the engine behind every online payment. Once you have connected Mollie, your members and your club administration can pay in many places. Specifically, Club Planner uses Mollie for:
- Webshop purchases — members check out their shopping cart online via the webshop wizard.
- Online memberships and outstanding subscriptions — new sales and unpaid subscriptions are paid online; chargebacks are processed as well.
- Self-service for members — paying outstanding invoices, buying coupons and gift vouchers, topping up club credit, settling bookings/reservations, and payments via TableBooker.
- Payment links — creating a generic payment link for an order or a one-off invoice.
- Confirmation and follow-up — after a successful payment, Club Planner marks the order as paid, records the invoice or point-of-sale payment, and automatically sends a confirmation email.
- Paying at the desk (Mollie terminal) — with a physical Mollie card terminal you can also settle payments in the club itself, via the Core point of sale, the bartender, and Club BarTender.
Important to know: you do not choose the payment methods in Club Planner. Club Planner creates the payment against your connected Mollie profile, and Mollie then shows your members the methods you have activated yourself in your Mollie dashboard. The language of the payment page automatically follows the member's language (Dutch, French, German, or English).
How do I set up Mollie?
You activate Mollie largely yourself, but Club Planner (support) stays in the loop to verify the connection and, where necessary, check the settings. First make sure you meet the requirements:
- You have your own Mollie account for your business, created on mollie.com, with the desired payment methods (such as Bancontact) activated in your Mollie dashboard.
- The online payment/webshop feature must be activated for your club. Without a connected Mollie profile, the online payment paths and the terminal will not work.
- For paying at the desk, you also need a physical Mollie terminal that is registered to your Mollie account.
The connection works as follows:
- In MyClubPlanner, go to Settings > Integrations and click the Connect button on the Mollie card.
- A new tab opens with the Mollie login page. Log in to your own Mollie account and grant Club Planner permission for the requested access.
- After approval, Mollie returns to Club Planner. The window in MyClubPlanner automatically retrieves your Mollie profile(s) (this may take a moment).
- Select the correct profile and click Save. Club Planner then stores your profile ID and the connection, and ticks off the onboarding task "activate webshop via Mollie".
- From that moment on, Club Planner uses the connection automatically for every payment — you don't need to set up anything further to make online payments work.
- (Optional) Desk terminal: if you also want to settle payments at the desk, go to Settings > Hardware, the Payment terminal tab, and connect/select your physical Mollie terminal from the list.
If the self-service connection doesn't work, or you'd like help? Get in touch with Club Planner support. When you connect, the details are automatically shared with support, so we can review the setup for you or, if needed, configure it manually.
Once your Mollie account has been verified (identity checks and KYC take place on Mollie's side), the payments received are transferred to your connected bank account on the usual payout schedule.