Club Planner Club Planner Support
Log in

Setting up your webshop

The webshop is where your members buy memberships, turn cards and activities online. This guide shows you where to change the general webshop settings, how to control which payment buttons members see, and where you decide what is actually on sale.

The general webshop settings

Steps

  1. Go to Settings.
  2. Click Financial in the left-hand column.
  3. Open the Webshop tab.

There are two parts: General and Appearance.

What you set under General

  • Allow members to buy articles for €0.00 in webshop — turn this on to offer free products or trial sessions through the webshop.
  • Allow members to select start date of their membership — useful when members sign up in advance for a later season.
  • Show payment buttons on checkout — choose what the member sees:
    • Only pay online — the member must pay immediately;
    • Pay Later or Pay Online — the member chooses;
    • Only Pay Later — nothing is collected online.
  • Show how many future days of unpaid direct debit on overview page — determines how far ahead the member sees their upcoming collections.
  • Add transaction cost to online transactions — enter the amount in euro you charge on top of an online payment.
  • Re-direct URL — where the member is sent after buying via the external webshop, for example a thank-you page on your own website.

Click Save at the top to store your changes.

⚠️ Important: with Only Pay Later, Club Planner collects nothing at the moment of purchase. Combine it with a stricter reservation policy or a follow-up automation, otherwise your open balance builds up quickly.

Deciding what appears in the webshop

The general settings control how the webshop behaves, not what it contains. That is set on the item itself.

Putting a membership in the webshop

  1. Go to Settings → Memberships.
  2. The overview shows a Webshop column per membership, indicating whether it is on sale online.
  3. Open the membership and switch the webshop option on or off.

Making an activity bookable online

  1. Go to Settings → Planner.
  2. Open the Activities tab.
  3. Open the activity and enable its webshop visibility.

💡 Tip: if an activity is not appearing online, look here first. An activity's visibility sits on the activity under Planner, not in the webshop settings. That is the most common reason clubs think something is broken.

Result

Your webshop behaves the way you want: the right payment options, the right transaction cost and the right items on sale.

 

See also Create a (recurring) membership, How can I give my members discounts? and Mollie for enabling online payments.