In this guide, you’ll learn how to do the following in Club Planner:
- reactivate a recurring membership,
- and remove a permanent end date (cancellation).
Step 1 – Open member profile
- Go to the member list and search for the member.
- Click on the member to open their profile.
Step 2 – Go to the “Memberships” tab
- In your profile, click the “Memberships” tab to view your current and past memberships.
Step 3 – Select the correct membership
- Find the membership that has an expiration date.
- Click the three dots (menu) next to the membership.
Step 4 – Select “Resume”
- Select the “Resume” option from the menu to reactivate your membership.
Step 5 – Remove end date
- The system now displays the end date that was set.
- Click the trash can (delete) icon to remove the final end date.
Step 6 – Confirm
- Make sure the expiration date has been removed.
- The membership will now continue without an expiration date.