In this guide, you'll learn more about the various charts displayed on the dashboard.
Where does the data in the graphs come from?
The data displayed is aggregated data, not real-time data. It is processed daily and shows a snapshot of the previous day.
This is intentionally designed to limit the load on the servers and keep the application’s performance stable and fast.
For some charts, there is a limitation that allows you to look back a maximum of 2 years. This prevents excessive load when retrieving and processing historical data, ensuring that the Club Planner continues to run smoothly.
Tab: Overview
Graph
Description
Recent registrations
Here you’ll find the most recent new member sign-ups.
Active Members
This chart shows the number of active members.
Retention
This chart shows the number of new members and members who left during the specified period.
Reservations
This chart shows the number of reservations and the number of no-shows.
Check-In
This chart displays the number of check-ins.
Employees
This chart shows the number of staff members and their breakdown by gender.
Tab: Member
Graph
Description
Map with active members
Visualization of the location or distribution of active members.
Active Members iOS/Android
Displays the number of active members, broken down by platform (iOS and Android).
Gender ratio
Shows how members are distributed across different age groups.
Breakdown by gender
Shows the distribution of members by gender.
Tab: Membership
Graph
Description
Active memberships
Displays the number of active subscriptions.
Subscription per gender
Shows the breakdown of subscriptions by gender.
Division membership type
Shows the breakdown between subscriptions and single-use passes.
Tab: Check-In
Graph
Description
Unique Check-ins
Displays the number of unique check-ins.
Check-ins per hour
Shows the number of check-ins, broken down by hour of the day.
Graph
Displays the number of check-ins per time slot.
Tab: Engagement
Graph
Description
Reservations
Shows the distribution of active members based on the number of reservations made (e.g., 0, 1–3, 4–5, …).
Retention status
Here you can see how many members have a specific retention status.
Rating per employee
Shows the average rating per employee.
Rating per activity type
Displays the average rating by activity type.
Rating per employee per activity type
Shows the average rating per employee, broken down by activity type.
Check-ins frequency
Shows how many active members have made a certain number of check-ins, broken down into categories (0, 1–3, 4–5, …).
Tab: Leads
Graph
Description
New leads
Shows the number of leads with a status of “Scheduled” or “Completed” within the selected time period.
Leads per source
Displays the breakdown of leads by source (e.g., website, social media, etc.).
appointments per coach
Shows the number of scheduled appointments per coach.
Results
Provides an overview of lead results.
Tab: Financial
Graph
Description
Revenue
Displays the total revenue for the selected period.
Remainder
Shows the total outstanding amount that has not yet been paid.
Outstanding months
Displays the number of months with an outstanding balance.
Revenue group past month
Shows the revenue per group for the past month.
Revenue per hour
Shows revenue broken down by hour of the day.
Revenue per active client
Shows the average revenue per active customer.
Top 10 most sold article with amounts
Shows the 10 best-selling items with corresponding quantities.
